Frequently Asked Questions
No job is too small. Our priority is long-term relationships with our customers. From little things, big things grow. Visit our pricing page to see our minimum call out fee.
For residential properties, payment is made on site once the job has been completed and the customer is satisfied. We accept payment by credit card (MasterCard and Visa), cheque or cash.
Payment is due on site upon completion of the job, once the customer is satisfied.
Yes, we can help with gas plumbing. Please give us a call on 1300 831 956. For a complete list of plumbing services we offer, read our services for residential, commercial and body corporate customers [link].
Our service area includes Melbourne’s eastern, southeastern and inner northern suburbs. See a complete list of areas we service.
Our normal operating hours are 8am – 5pm, Monday to Friday. We are contactable 24 hours a day, seven days a week on 1300 830 956 for emergency plumbing problems.
Yes, we are available after-hours for plumbing problems in residential, body corporate and commercial properties in Melbourne. Our emergency and after-hours minimum callout fee is $399 (inc GST)*. More information on pricing.
*This fee includes two hours of labour and use of equipment. Material costs are not included.
Yes, we provide emergency plumbing services in Melbourne. Contacts us 24 hours a day, seven days a week on 1300 830 956.
Yes. Our plumbers are:
- registered with the Victorian Building Authority
- fully insured with Public Liability Insurance through QBE Insurance
- members of Master Builders Association of Victoria
We also provide all new staff with intensive customer service training when joining our team.