Join us in taking a look inside the process of hiring plumbers from South Africa told by our star performer Wayne. The video and blog covers; what life was like before Gallant, why Wayne wanted to come to Australia, how he discovered Gallant Plumbing, what he likes about Gallant, what life is like in Australia, what […]
Here at Gallant we recently decided to update our company values in an attempt to put more emphasis on them throughout our business. Our values have always been something we stood by, but we can always find ways to get them to influence us more. Below is our revised company values and what makes each […]
Goodwork – the network built for tradies Goodwork is in its early stages but looks like it could be the Facebook of the trade industry. Currently, Goodwork is a one stop social hub working as a place to make trade connections and look for jobs. This is an eye opener for anyone looking for trade […]
Employees and How to Motivate Them
24/04/2019
4 Quick Ways to Motivate Your Employees Recognise a Job well done Recognition in doing daily tasks can make what to some may be an arduous task into a daily goal. Helping to create an emotional connection between employer and employee fulfils the basic need of feeling like you belong. Receiving recognition also confirms you […]
3 Tips to Improve Your Customer Relations
19/03/2019
Happy plumbing customers bring in long term business for your company. They are also are more likely to further benefit your business through word of mouth. This is the cheapest and most respected form of marketing as it is a genuine form of marketing. Improving your customer relations and their satisfaction level with your business […]
In the Spotlight: Gallant Plumbing
21/12/2018
Hear from our director Edward Clark about all things business and Gallant Plumbing. Fantastic video production by John Leonard at U video & Spotlight Productions. The Interview: Sean: What are the specific services you provide and who do you provide them for? Ed: General plumbing maintenance business, so what does that actually mean? […]
Gallant Plumbing – Award Winning Business
19/11/2018
Some exciting news for Gallant Plumbing! On Friday the 9th of November, directors Edward & Scott attended the Optus My Business awards up in Sydney. There were 35 different award categories, where Gallant were nominated and finalists for 2 categories: Trades Business of the Year & Customer Service experience of the year. Gallant were unable to claim the […]
Infusionsoft in a Trades Business
19/09/2018
What is Infusionsoft you’re thinking? Put simply, Infusionsoft offers an e-mail marketing and sales platform for small businesses. Infusionsoft has many functions including: Management & Optimisation of Customer Lifecycle Customer Relationship Management ( CRM ) Marketing automation Lead Capture E-commerce . . . . Just to name a few Marketing is awesome but being in […]
In a service business, it’s imperative to have a seamless and efficient job management system. Having this in place, simplifies many processes and tasks and makes business growth easy to manage. Here at Gallant, the job management system we use is Simpro. Simpro is a cloud-based job management system for the trade services industry, […]
Qwilr: Professional, Interactive Quotes
15/08/2018
Here at Gallant, we have integrated a new quoting system using Qwilr; an interactive, professional proposal creation software. This software has been a game changer for us in regards to our quoting and conversion rates. (they got a mention on FORBES so you know it’s bloody awesome!!) The system allows you to develop an on brand, information […]
